Privacy Policy

Who we are

Our website address is: https://automotolights.ae.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Payments

  • All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • https://touratech.ae/ will not pass any debit/credit card details to third parties.
  • https://touratech.ae/ takes appropriate steps to ensure data privacy and security through various hardware and software methodologies. However, (https://touratech.ae/) cannot guarantee the security of any information disclosed online.
  • The https://touratech.ae/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding collecting and using your personal information may apply. You should contact these entities directly if you have any questions about their use of the information they collect.
  • The Website Policies and Terms and Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

REFUND POLICY

We accept returns within seven days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.
We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products to us using a registered courier service, and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping and handling fees are non-refundable.
‘’Refunds will be done only through the Original Mode of Payment.”

CANCELLATION POLICY

–Customer can cancel their order within 24 hours; refunds will be returned to the payment solution used initially by the customer. Please allow up to 45 days for the refund transfer to be completed.
– We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or Service, errors in your order or other reasons.
– We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

RETURN AND REFUND POLICY

Customers can cancel their order within 24 hours; refunds will be returned to the payment solution used initially by the customer. Please allow up to 45 days for the refund transfer to be completed.
– We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or Service, errors in your order or other reasons.
– We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

We deliver to UAE, GCC and Middle East countries.  UAE: 1-2 days
GCC and Middle East: 4-10 days

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